Terms & Conditions

Please read through the following terms and conditions prior to your purchase of any products. By using our website MyCash.com.my(“Website”) to purchase the products and use our services, you acknowledge that you have read, understood and agreed to these Terms and Conditions. MyCash may amend these Terms and Conditions without prior notice at any time. Your continued use of our services following such changes constitutes your agreement to be bound by the new Terms and Conditions.

Price & Rate

The prices payable for services that you order are as set out on the Website. However, the exchange rates of our services may vary from the rate offered on the Website and additionally, service prices often fluctuate due to USD, RM or any other currency exchange rate changes. MyCash reserves the right to adjust the final bill after issuance of an online invoice on the Website and/or the order price presented or conveyed to you due to any exchange rate changes, special offers, rate changes from the product owners or unforeseeable change of circumstances. Such adjustments shall be marked on the final bill presented to you at the time of purchase confirmation.


 After an order is placed, you may amend or cancel your order at any time until you review and confirm your order and receive the final confirmation. However, please be advised to double check your orders before confirming it with your PIN number.

MyCash reserves the right to cancel an order, limit transactions, refuse service or terminate accounts registered on this Website at our discretion. Without limiting the foregoing, MyCash may impose transaction limits on the value of any orders made on this Website per day or during any period of time. MyCash shall not be liable to any customer of the Website in the event of any refusal of service or cancellation of order by MyCash.

Service Charges

All orders made are subject to service charges imposed by MyCash and its suppliers. MyCash reserves the right to amend any service charges without any prior notice. You may communicate with MyCash emailing us at info@mycashmy.com to know more about the current service charges.


You may, at the time of final confirmation, reject any services delivered to you by providing a reason for such rejection including without limitation to the said services not being of merchantable quality, are defective and/or not fit for purpose. MyCash may refund to you the amount paid by you for the services in question, whether by way of a refund or purchase credits to be used for future purchases or exchange the product for the nearest substitute at MyCash’s discretion. MyCash shall not have further liability to compensate and/or pay to you any indirect, consequential or incidental loss, damage or expense arising from such damaged, spoilt or defective services other than to refund to you the amount paid by you for those services in question.


To use the services provided by MyCash on this Website, you must register an account with a password and username (“Your Account”). You warrant that you are at least eighteen (18) years of age when you use the Website to place any order of products on this Website and you agree to present valid identification, if requested by our delivery personnel at the time of delivery for verification purposes.

You shall ensure that the details provided by you on registration and at any time thereafter during your continued use of this Website, is correct and complete. Kindly inform us immediately of any changes to the information that you have provided when registering by updating your details on the Website or emailing us at info@mycashmy.com. We are committed to ensuring that your privacy is protected. Please refer to ourPrivacy Policy which explains how we here at MyCash, treat and use your information. .

Password & PIN

You are responsible for keeping the username, password and PIN of Your Account secure. You shall be solely responsible for the activities of any persons (whether authorised or unauthorised) using Your Account, including all transactions incurred through the use of the Website. Should there be any unauthorised use of Your Account (whether within your knowledge or reasonably expected to be within your knowledge), you must immediately notify MyCash in writing. All liability, loss, damage and expense howsoever arising from any unauthorised use of Your Account by any third parties and/or your failure to secure your username, password and PIN are expressly excluded by MyCash.

Warranties of Use

You warrant to us that you will not purchase any products through the Website and/or from MyCash which may be harmful to you or any other third parties whom you have supplied or provided MyCash products to (“Third Parties”). This includes allergies whether within your knowledge or reasonably expected to be within your knowledge (including, without limitation, allergies to peanuts) and/or other medical conditions. You warrant that you will properly investigate whether ingredients of a product are suitable for your consumption and/or consumption of any Third Parties.

Content of Website

Whilst every effort is made to ensure that the Website is up to date, MyCash provides access to this Website on an as is basis and makes no representation or warranties about the accuracy, completeness or suitability for any purpose of the information, content and related graphics published on this Website. To the fullest extent allowable by law, you agree that MyCash and/or our employees will not be liable for any direct, indirect, incidental or consequential loss and damage arising out of or in connection with the use of this Website.

Access to Website

We aim to offer you the best service possible, however we make no warranties that the website will be uninterrupted, free from viruses or error free. Your use of the Website is at your own risk. Your access to the Website may occasionally be limited for repairs, maintenance or the introduction of new services. If a fault occurs in the service causing any disruption or errors in your order, please email us immediately at info@mycashmy.com. with Your Account details and/or order number and we shall rectify and/or attend to any concerns that you may have as soon as reasonably practicable.


The use of the Website for the purchase of services from MyCash shall not be construed as a contract of any kind. Your order made through this Website is an offer to buy from MyCash and notwithstanding the issuance of an invoice by MyCash, the acceptance of the offer shall be upon confirmation of your order by MyCash, subject to your right to cancel in accordance with Clause 2 of these terms and conditions.


MyCash may in our absolute disrection, withdraw or cancel an E-Voucher at any time. MyCash shall not be liable for any failure or your inability to use an E-Voucher for any reason. You warrant that your usage of any E-Voucher shall be in good faith and that you are the duly authorised recipient of the E-Voucher. If we reasonably believe there to be any unauthorised or unlawful use any E-Voucher, we may reject or cancel any E-Voucher and you agree that you will have no claim against us in respect of such rejection or cancellation.

Intellectual Property

MyCash Point is the proprietor of the MyCash trade name. All other trademarks, brand names, product names, copyrights and other intellectual property rights of products offered on this Website are the trademarks, brand names, product names, copyrights and other intellectual property rights of the respective holders. No permission is given by MyCash in respect of the use of any of them and such use may constitute an infringement of the holder’s rights. All elements of graphics, content, logos, designs, page headers, scripts, branding, and concept on the Website and/or bearing the MyCash mark, logo or trade name are the property of MyCash Point at all material times. Users may only reproduce or use our graphics, content, logos, designs, page headers, scripts, branding, concept and the MyCash mark, logo and brand name with our express written permission.


Each of the terms and conditions herein shall be construed as independent of every other such restriction and provision to the effect that if any terms and conditions shall be determined to be invalid and unenforceable then such determination shall not affect any other terms and condition herein and all such other terms and conditions shall remain in full force and effect.

Governing Law

The Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and you agree to submit to the jurisdiction of the Courts of Malaysia notwithstanding your use of this Website from outside Malaysia.